Returns & Exchanges
We strive for complete satisfaction with your Monotype Fonts hardware and accessories; if you are not entirely happy, we offer a 30-day return window for all eligible electronics. Items must be returned in their original packaging with all included components to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return for a refund or replacement.
Prepare the Package
Securely pack the electronics in their original manufacturer box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Ship the Item
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
Quality Inspection and Refund
Once our technicians verify the device's condition and serial number, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing